All orders are processed within 48hrs until shipping and typically arrive within 6-10 business days within the United States.
2.
How much does shipping cost?
Standard shipping is a flat rate of $8.99. Orders over $100 qualify for free shipping.
3.
How can I track my order?
Once your order ships, we’ll send you a confirmation email with a tracking number. You can use this number to track your shipment.
4.
What is your returns policy?
You can return items within 30 days of delivery for a full refund. Items must be unused, unwashed, and in their original condition with tags attached. The buyer is responsible for return shipping costs.
5.
How do I return an item?
Contact our customer support team to initiate a return. Securely package the item and include the original packing slip or order confirmation email. Use a trackable shipping service for returns.
6.
Do you charge sales tax?
Applicable sales tax will be added to your order based on your shipping address. The exact amount will be displayed at checkout.
7.
Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer support team as soon as possible. We’ll do our best to accommodate your request.
8.
What payment methods do you accept?
We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and store gift cards.
Dog toys are more than just a fun distraction for your pup; they are vital for their physical and mental health. Providing your dog with the right toys can significantly enhance their quality of life.